Retail News
Articles 11 - 20 of most recent articles
Whole Foods Touts Low Prices/Savings
Times are tough and consumers, even those who shop at Whole Foods, are looking for ways to save money on their grocery bills. Last week, the chain dubbed "Whole Paycheck" announced it was launching "The Real Deal" program to offer consumers discounts, money-saving coupons and shopping tips on the natural and organic products sold in its stores. What does the development of "The Real Deal" program say about how Whole Foods is faring in the current economic and competitive environment?
RetailWire.com – Jul 15, 2008 1:21 PM [GMT] ¦ comment?
Times are tough and consumers, even those who shop at Whole Foods, are looking for ways to save money on their grocery bills. Last week, the chain dubbed "Whole Paycheck" announced it was launching "The Real Deal" program to offer consumers discounts, money-saving coupons and shopping tips on the natural and organic products sold in its stores. What does the development of "The Real Deal" program say about how Whole Foods is faring in the current economic and competitive environment?
RetailWire.com – Jul 15, 2008 1:21 PM [GMT] ¦ comment?
Apple's 'Service is Marketing' Mantra
As if they didn't already receive heaps of acclaim, Apple Stores in the last few months have been both boosting the number of "concierges" that meet and direct customers in its stores, and positioning them within a few feet of the doorway. Why does customer service seems to work so effortlessly at Apple Stores? What difficulties may other retailer's face in replicating Apple Stores' "service is marketing" model?
RetailWire.com – Jul 15, 2008 1:21 PM [GMT] ¦ comment?
As if they didn't already receive heaps of acclaim, Apple Stores in the last few months have been both boosting the number of "concierges" that meet and direct customers in its stores, and positioning them within a few feet of the doorway. Why does customer service seems to work so effortlessly at Apple Stores? What difficulties may other retailer's face in replicating Apple Stores' "service is marketing" model?
RetailWire.com – Jul 15, 2008 1:21 PM [GMT] ¦ comment?
Macy's CEO Doesn't Want Team Distracted by Economy
Macy's chief executive Terry Lundgren had heard enough from the naysayers and so he recently sent a letter to company managers to let them know that, while others may raise doubts about the retailer's health, there was no reason for employees to be concerned. Is Macy's in a better or worse position than its competitors when it comes to the current economic environment?
RetailWire.com – Jul 15, 2008 1:21 PM [GMT] ¦ comment?
Macy's chief executive Terry Lundgren had heard enough from the naysayers and so he recently sent a letter to company managers to let them know that, while others may raise doubts about the retailer's health, there was no reason for employees to be concerned. Is Macy's in a better or worse position than its competitors when it comes to the current economic environment?
RetailWire.com – Jul 15, 2008 1:21 PM [GMT] ¦ comment?
Expanding the Borders of Brick-and-Mortar
Book retailer Borders is launching concept stores that mimic online shopping. Borders wants to give in-store customers an experience similar to online....
eWEEK.com – Jul 14, 2008 7:06 PM [GMT] ¦ comment?
Book retailer Borders is launching concept stores that mimic online shopping. Borders wants to give in-store customers an experience similar to online....
eWEEK.com – Jul 14, 2008 7:06 PM [GMT] ¦ comment?
Retail TouchPoints: Retail Loyalty Programs Lag in Customer Metrics
A new survey of retailers showcases the sophistication and diverse multi-channel approach best in class companies are bringing to loyalty programs. At the same time, the report makes it all too obvious that many retailers are still checking "don't know" and "don't measure" when it comes to key metrics around loyalty programs.... How essential is a multi-channel approach in driving loyalty programs?
RetailWire.com – Jul 14, 2008 1:21 PM [GMT] ¦ comment?
A new survey of retailers showcases the sophistication and diverse multi-channel approach best in class companies are bringing to loyalty programs. At the same time, the report makes it all too obvious that many retailers are still checking "don't know" and "don't measure" when it comes to key metrics around loyalty programs.... How essential is a multi-channel approach in driving loyalty programs?
RetailWire.com – Jul 14, 2008 1:21 PM [GMT] ¦ comment?
Off-Shoring/Outsourcing Customer Service Gets Dismal Grades
A new survey finds that outsourcing customer service - whether to offshore providers or domestically - typically causes a "significantly negative" impact on customer satisfaction. But the study's authors still contend that despite widespread bad press, off-shoring customer service can work if done right. What are the main problems arising from outsourcing customer service functions to offshore providers?
RetailWire.com – Jul 14, 2008 1:21 PM [GMT] ¦ comment?
A new survey finds that outsourcing customer service - whether to offshore providers or domestically - typically causes a "significantly negative" impact on customer satisfaction. But the study's authors still contend that despite widespread bad press, off-shoring customer service can work if done right. What are the main problems arising from outsourcing customer service functions to offshore providers?
RetailWire.com – Jul 14, 2008 1:21 PM [GMT] ¦ comment?
Stop & Shop Tests Choose & Cook Program
Stop & Shop Supermarkets is testing a new program that appears to bridge the gap between pre-made and homemade meals. With key ingredients assorted in special refrigerated sections, Choose & Cook promises to give consumers the ability to make homemade meals within twenty minutes. Is there demand in the market for speedy, component-based fresh family meals sections at grocers?
RetailWire.com – Jul 14, 2008 1:21 PM [GMT] ¦ comment?
Stop & Shop Supermarkets is testing a new program that appears to bridge the gap between pre-made and homemade meals. With key ingredients assorted in special refrigerated sections, Choose & Cook promises to give consumers the ability to make homemade meals within twenty minutes. Is there demand in the market for speedy, component-based fresh family meals sections at grocers?
RetailWire.com – Jul 14, 2008 1:21 PM [GMT] ¦ comment?
Once place where bad times are good, The Goodwill Store
Gas and food prices are skyrocketing -- and Goodwill Industries is reaping the benefits.
bizjournals.com – Jul 14, 2008 04:00 AM [GMT] ¦ comment?
Gas and food prices are skyrocketing -- and Goodwill Industries is reaping the benefits.
bizjournals.com – Jul 14, 2008 04:00 AM [GMT] ¦ comment?
Big retail development slows down nationwide
Stephen Zamias, president of Johnstown-based Zamias Services, tallies up what it would cost to build his company's Pittsburgh Mills shopping development at today's prices, and the vision of a new shopping mall begins to seem like a mirage.
bizjournals.com – Jul 14, 2008 04:00 AM [GMT] ¦ comment?
Stephen Zamias, president of Johnstown-based Zamias Services, tallies up what it would cost to build his company's Pittsburgh Mills shopping development at today's prices, and the vision of a new shopping mall begins to seem like a mirage.
bizjournals.com – Jul 14, 2008 04:00 AM [GMT] ¦ comment?
Unveiling of harbor project big draw
Amid the pomp and circumstance that greeted the July 2 ceremonial opening of the $53 million Erie Canal Harbor project in downtown Buffalo, there also was a reality check.
bizjournals.com – Jul 14, 2008 04:00 AM [GMT] ¦ comment?
Amid the pomp and circumstance that greeted the July 2 ceremonial opening of the $53 million Erie Canal Harbor project in downtown Buffalo, there also was a reality check.
bizjournals.com – Jul 14, 2008 04:00 AM [GMT] ¦ comment?
